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Non-profit

Our Place: Website and Managed IT Support for a Non-profit

A fresh, easy-to-manage website that brings supporters closer to the mission, backed by ongoing technical support.

Client
Our Place (ourplaceofnewtrier.org)
Industry
Non-profit
Timeline
Ongoing support
FewerClicks to donateRelevant content surfaced faster
3New featuresDonation page, event calendar, newsletter
SelfManaged by staffEasy updates in Squarespace
OngoingTechnical supportMonitoring and remote help

The challenge.

The old website had a confusing layout, dated design and limited functions that did not connect with supporters or show the change Our Place creates.

  • Confusing layout and navigation
  • Obsolete design
  • Limited functionality
  • Hard to show community impact
  • Program archives not reaching supporters
  • Need for reliable day-to-day tech support

What we did.

A redesigned site built around supporters, volunteers and families, plus ongoing managed IT support.

Homepage

A welcome that tells the story.

The homepage opens with an inviting navigation bar, an emotional video and a tagline that captures the Our Place vision.

Programs

Every program easy to find.

Programs are presented with participant photos and buttons that lead to each program page, plus online scheduling and an intake form for families.

Support us

Giving and volunteering in one click.

A section designed for donors and volunteers makes it easy to get involved, with dedicated donation and volunteer pages.

About and stories

Vision, mission and history, told well.

A fresh, vibrant About page and collections of videos, written stories and audio recordings bring the community to life.

Managed IT support

Technology that keeps running.

Ongoing technical assistance keeps day-to-day technology reliable, from monitoring to remote fixes and follow-up.

The outcome.

  • An intuitive site for supporters, volunteers and sponsors
  • Fewer clicks to content and the donation form
  • Donation page, interactive event calendar and newsletter sign-up
  • A site staff can update themselves in Squarespace
  • Ongoing technical support for day-to-day operations
Next case studyManaged IT and Cybersecurity for a Growing Financial Advisory Firm

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